Returns & Exchanges Policy
At Flower Station, we want your home to bloom with beauty; if you are not completely satisfied with your purchase, we offer a 30-day return window for most items in their original condition. Please note that perishable floral arrangements and custom-made furniture pieces may be subject to specific return restrictions.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Pack with Care
Carefully place the items in their original packaging, ensuring all tags, manuals, and protective inserts are included to prevent damage during transit.
Ship the Package
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location or schedule a home pickup.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing